Which Wireless Brand Ranks Tops for Customer Satisfaction?
May 24, 2008 by Susan Gunelius
Filed under Marketing
Verizon Wireless nabbed the top spot in a survey of wireless customers conducted by the American Customer Satisfaction Index. But don’t go running to change your wireless provider just yet. Turns out Verizon Wireless only scored a 72 out of a possible 100 points, just 1 point above AT&T and T-Mobile’s scores of 71 each.
Now, if your wireless carrier is Sprint, that’s another story entirely. Sprint scored an embarassing 56 (an 8 point drop from last year).




