Vodafone Retention Team

Update: if you’re reading this via a feed, you have to come and read Vodafone’s response, which impressed me.
I contacted Vodafone yesterday to request a PAC number, so that I can move services and retain my phone number. Today, I’ve received a few calls from a number that is not leaving messages – 08080000133. Googling this number, as you do when it looks like a call center number, reveals a tale of confusion and lack of clarity from Vodafone that would be easy to clean up if they thought about it for a few moments.
It’s a number that …read more