H2O Audio Headphones for your Ipod Nano
May 10, 2006 by colbert low
Filed under Announcements, Misc. Gadgets, Peripherals, Portable Audio
Why on earth would you bring your iPod Nano for a swim when shelling out USD165 for a 1GB unit is already a pain. If you are a underwater music freak, then you better get a H2O Audio Headphones for your Ipod Nano. Its a great buddy. Its supposedly submersible up to 10ft/3m (when paired with H2O Audio Series Housings). Sets you USD$39.95.
The H2O Audio Headphones combine true high-fidelity waterproof speakers in a fully waterproof headphone set. Features include a durable neck wrap that keeps headphones in place (supposedly even through rough water and active conditions), and comfortable silicone earplugs easily adjust to provide individual comfort fit and optimal acoustics.
H2O Audio Headphones for your Ipod Nano source
Be forewarned that these headphones don’t work for everyone. In fact, they didn’t work for me, and after ten tries and all the different “tricks” the instruction book suggests, including sealing the outer earpiece with wax earplugs, I was so frustrated and unhappy I just wanted to return them and get my money (actually, my husband’s money–they were a birthday gift) back.
But wait! That involved one email and five long-distance calls to customer service, at my expense, over a period of a week, and none of them answered. It was only when I finally did some flat-footing, found the CEO’s name online, and called him directly on his phone, that I actually got help.
In our conversation, he acknowledged that the headphones don’t fit every ear, and that they were working on redesign. Doesn’t that seem a little disingenuine, to market a product you know is flawed? He offered to refund my money, which he did. But I had to pay to ship the earphones back to him, and had to pay for the phone calls. I am also left with an Otter waterproof case, which works fine, but for which I have no use for now.
I would rate this product a 1 on a 1-10 scale, and H2O’s customer service a 2. I am a very unhappy customer.
Madeleine, your case is a classic case of technology fighting mankind. Expect the same to happen to robots we buy in the next coming years. They will revolt when you ask them to clean the stinking toilet