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Wednesday, November 25th, 2009

Uncover the Internet

User Voice – Hear What Your Customers Are Saying

I spend quite a bit of time developing websites and other applications for a variety of user audiences and groups. The challenge with developing any type of system or user interface is getting an accurate idea of what the user is experiencing and thinking for themselves. The UserVoice website provides the ability to get the answers you need.

uservoice

The UserVoice website gives you the ability to listen to your customers and gather their input and thoughts on just about anything you would need.

On other projects we were left frustrated and overwhelmed when trying to grasp what our users really wanted. Unorganized inboxes and clogged ticket systems ruled the day. Forums were awash with duplication, user support was impossible to determine, and valuable ideas were lost in the shuffle.

UserVoice adds structure to feedback and reduces the overhead of an honest dialog with our users — It creates a market around good ideas so we get more quality than quantity.

If you’re looking for feedback, you need to expect more than just the feedback. You need to also be aware of how you’re going to organize all of that information and make changes and decisions based on that information.

Uncover your user’s feedback with UserVoice

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